Start with your site
Tell us the site location, the type of building and what the opening is used for. Is this a busy loading area, a production entrance or an access point used only a few times a day? That context is a useful starting point.
Show the opening
If you can take photographs safely from an accessible position, include a view of the whole opening and the surrounding area. Existing door identification details can also help. Don’t remove covers or access equipment to get a photograph.
Explain what matters
Let us know whether this is a new installation, an existing door issue or a servicing enquiry. Describe the problem or the result you want, along with your preferred timing and any site access arrangements.
Bring it all together
Email your site location, a short description and any suitable photographs. We can then discuss what information or site assessment is needed next.



